On Thursday, September 28th, Maddy (‘27) and Quinn (‘27) sat down with Olin’s newly appointed president, R. May Lee. Despite it only being the 9th business day of May’s new role, she had plenty to say and share about herself and how she’s approaching new horizons with Olin.
Quinn:
Can you tell us about yourself, what you like to do for fun, and why you came to Olin?
May:
I’ve been around for so long, it’s hard to know where to start. So I will start with the last of your questions, which is what I like to do for fun. I love to hike and be outside, and I’m excited to explore this whole area. There seem to be a lot of trails, and I hear Parcel B is excellent for bird watching. I love to read, knit, be with my family—although I don’t love arguing with them about what we should watch on Netflix, but that’s part of being a family!
I came to Olin because I heard so much about the innovation in engineering education that it’s been doing for the last 25 years. In Shanghai, as a dean, I sent some of my faculty from the School of Entrepreneurship and Management to Babson. I wandered over and learned about what Olin was doing for engineering faculty. I went back to Shanghai and told my fellow deans, “You really need to send your faculty to summer boot camp at Olin.” And it turns out that a few years later, they did. I was inspired by the idea that somebody would actually start a new college focused on improving engineering education. That obviously resonates with my own history, having been the person who led the team to start NYU Shanghai, and then being part of the inaugural team at Shanghai Tech. So I love the idea of folks in higher ed trying to do something new and different, that’s focused really on the students. And when this opportunity came up, I was just blown away by the ethos and sense of culture. I thought, “Oh, okay, this feels like a good fit.”
Maddy:
You touched on some of your work with Shanghai, but we also know that you’re coming from RPI as Vice President and Chief Strategy Officer for Institutional Impact. What aspects of this work are you excited to carry with you to Olin, and how do you see your presidency at Olin as unique from that?
May:
One of the things that struck me over the summer as I was transitioning out of RPI and started meeting people at Olin: I realized I was going from the oldest engineering school in the country to the newest. Depending on your perspective, one funny or not funny similarity is the maintenance issues. As a 200-year old institution, RPI is constantly replacing pipes and walkways. Imagine my surprise when I received the email update about the big trench. I saw the pictures of the pipes in the parking lot and I thought, “Oh, this must be my RPI email.” And I looked at it and realized, “Oh, no, that’s actually happening at Olin too!” Maybe it feels like a non-material kind of similarity, but to me, I found it ironic that the 200-year-old and the 25-year-old institutions were wrestling with very similar things. My work at RPI was unusual in that I created a new position focused on strategy. That was possible because I had a great relationship with the president who understood the importance of strategy and focus. And when you’re looking at a 200-year-old institution, you have a lot of DNA to work with. He pledged to start a brand new strategic planning process. I joined him to do that, and it gave me an opportunity to really introduce a whole new process of dialogue with the community. These are things that you’re really familiar with at Olin, but were really new to RPI. It’s a much bigger place, so there were more people to talk to and more iteration. Over the course of two and a half years, we managed to put together a terrific ten-year vision and three-to-five-year plan under his leadership. To some extent, I think that task also needs to be done here at Olin. You know, Olin was formed 25 years ago and we had a sort of infancy with a partner class and the first-years in the Class of 2006. Extending that metaphor, in preschool and toddlerhood, we were getting the school up and running while being innovative and amazing. Now it’s like we’re in middle school, right? The school’s been up and running long enough that we have to replace the pipes. And we need to think about, “Okay, what do we want to be for the next 25 years?” I know that we have Engineering for Everyone and CALL, which is fantastic. I hope we can refine and focus our efforts a bit across campus as to what we want to spend the next five years working towards. So in that sense, there’s a clear carryover from the work I was doing. I think the difference is maybe I won’t be the person doing all of that work, but I’ll have a team of great faculty, staff, and students. I’m hoping that I can sit in the dining hall, I can go to DesNat, I can be in the Shop, we can have informal conversations and do a bunch of those things with all the members of the community.
Quinn:
You talked a little bit about this, but Olin has had a lot of growing pains as the college is trying to find its footing and identity in the higher education space. How do you approach the tensions that come up when an institution tries to change its infrastructure and culture while maintaining the trust that’s necessary throughout this process with the community and the constituency of the college?
May:
Somebody wise once said that you can only move at the speed of trust, and sometimes you have to go slow to go fast. People have asked me the same question in various forms—”What dramatic change are you going to make? What plans do you have?” My answer is that I don’t know. I’ve only been here for eight days. I have the data points that I’ve been able to accrue over eight days of these kinds of conversations. What I’m really hoping to do is ask a lot of dramatic questions and engage in a lot of active listening to get more data and to start to connect the dots and hear what people care about and what’s really core to the essence of Olin. I think it’s gonna take us some time to actually get to the place that you’re referring to. And I have to say that I’m really pleased that you have identified that getting to the essence of Olin’s identity feels like a challenge at the moment, because I think that’s one of the questions I’d like to answer with everybody.
Maddy:
There are, as you mentioned, a lot of things that are unique to Olin and they can also often be fun and quirky. What are some favorite weird Olin things that you’ve noticed since you’ve been here?
May:
You mean other than the avalanche of post-its that surround me starting with my front door? I walked up and said, “Oh, look, there’s Post-its covering my door that spell Olin, that’s cool.” I think that’s how this whole place feels to me. I’ll give you one example. I don’t know that it’s weird and quirky, but it did make me feel very welcome. When I first used the term co-creation at RPI, everyone looked at me with befuddled stares. And they’re really smart people, but that’s not the realm within which they operate. I’ve come from that world, but when I said it in my conversation with the search committee for Olin, everybody’s face lit up and I said, “Oh, this must be the place where I belong, these are my kind of peeps.” So it’s not weird and quirky so much as a pleasant surprise to actually enter a community where people were actively engaged in the practice of really ideating, prototyping, learning, trying again. I think that feels like so much a part of what Olin is about. And that is weird and quirky for a higher education institution, right? That’s not something that’s in the muscle memory of many other places.
Quinn:
Something that really struck me when I got to Olin was the difference in power structure with faculty and students. I mean, we talk about flipped classrooms all the time, but it’s really a flipped institution. Like professors will come and sit down in the dining hall and eat lunch with us. That wouldn’t happen at most other institutions that I’ve been at. Was that surprising and appealing for you?
May:
It’s definitely appealing. I was in the dining hall yesterday, and I’m hoping to be in the dining hall at least once a week for lunch. It does happen in other places, but I don’t think it happens in the same way. I think there is a kind of relationship that the faculty hope to create with the students, likely because of our size, and because of our ethos. Other places do have it, but it’s not consistent, either because of size or some other reasons. I’ve certainly experienced it elsewhere, because when you have talented educators, they’re going to create that kind of relationship, because they understand that their job is about learning. The best teachers are always learning. And the relationship between people who do high-level research and who teach, they understand that’s a holistic circle. That is an ecosystem that feeds itself. The difference here is that you really have that across the board—that’s one of the special things about Olin.
Quinn:
Could you tell us about a time that you felt really at home in a community and what you learned from that experience and what you took away from it?
May:
Something important to know about me is that I grew up moving every couple of years, and it will surprise you to know that I was a very shy child. My mother would tell stories about how I was too embarrassed to say anything to anyone for the first many years of my life. But I think that the exercise of moving so frequently taught me to prioritize understanding the culture of the place that I was in and what was happening around me. I worked to understand the slang, the favorite foods, the habits—things that make up a community. It gives me comfort, and also it helps me meet people and make friends. Over time, I have learned to be comfortable with who I am, and therefore I feel at home in most places, though it took me a while to understand that it was within me and not something that I needed the community to give me. I realized if I could alter my own sense of perspective to be embracing and curious, in most cases it would be paid back. I don’t mean to paint the picture that I’m welcomed by every person in every place, but at least in my own lived experience, over time I’ve managed to feel some sense of community where ever I’ve landed. And I’m certainly feeling very welcome at Olin. I’m feeling very at home, even if I never would have expected that it would be in a suburb of Boston.
Maddy:
Life takes us crazy places, like Needham Massachusetts.
May:
Yes, exactly. What you learn is sometimes it’s about the geographical place, and sometimes it’s about the spiritual place, right? People say, “Where do you consider home?” My family would say New York City. Sometimes that’s how we define home. For me, home right now is Olin. It happens to be in Massachusetts. And I’m committed to learning about Boston and this whole area. I was really confounded by the idea that I had spent my whole life committed to living in cities and living in New York, and now I would be in the suburb of all suburbs. It’s very quiet at 8 pm here. You can’t walk out and go to the corner deli and get a quart of milk. It took me a while to go from being anxious or worried about that to thinking “Okay, this is going to be an adventure.” I did get lost on my first run. I went out without a phone thinking I’d just run straight and come back… that’s not what happened. Then I realized that every street was looking the same. Every house was looking the same. I had no idea where I was.
Quinn:
Have you gotten to explore any parts of Boston at all? Have you taken the T?
May:
Our daughter is a rising sophomore at Tufts, so we have spent some time navigating the Somerville, Medford, Cambridge part of Boston. And last year when we were here visiting, you know, we took the T, explored some areas of Boston, went to the Isabella Gardner Museum. I would not say that I am fluent in Boston yet. I think that will come with time.
Quinn:
Understandable!
[As our interview devolved into delightful conversation, the topic of Collaborative Design at Olin came up.]
May:
I taught a version of Collaborative Design when I was in Shanghai, so I kind of have a sense of the class. I’d love to see how it’s taught here.
Quinn:
That’s awesome. What are some highlights from that experience, teaching that class similar to CD?
May:
I taught it in Shanghai to Chinese students who were engineers and scientists. They weren’t like you guys. You came into this excited about that, but they came to the class thinking, “Oh my God, this has nothing to do with math or engineering. Why are they making us take this?” The first semester was an unmitigated disaster. They hated it! And I had folks from IDEO teaching all the things that you love—the Post-its, the brainstorming, the put-yourselves-in another’s shoes, go out and do the field interviews, all that—my students hated it. To them, it just was a giant waste of time, and they were not shy in saying that. So I had to cancel the spring semester classes and redesign the whole class. I had to start from scratch. I had to really think about what was the essence of what we were trying to teach. Who were we trying to teach? What was it going to take to kind of get them there? What was the balance of direction versus exploration? They had a much longer road to get to the starting point for most Oliners, and culturally, they were in a very different place. Asking people about their feelings is not something that really happens in Asian cultures and certainly not in China, right? So there was a lot of just going back to the brass tacks of, well, what are we really trying to achieve here? And then the second piece of that was how big the class was. How many students are there in CD here?
Quinn:
About 100, with teams of four to five.
May:
Right. Where I came from, you’d have 24 people in a section, and then they would break up into teams of four or five. The leadership in China said to me, “We have over a billion people here, so doing things 25 people at a time is not very sustainable.” And so what they said was, you have to do it with 100 kids in one classroom at a time. So I had to figure out how to break them into teams, and then I had to figure out how to manage the teams. Just think about what you do in CD if you are in a team, and you’re reporting back out and getting feedback. If you have 20 teams and you have one hour to do that, it’s not very much.
Quinn:
Here, there’s four faculty dedicated to that process and a whole host of student workers.
May:
Right. So I got to a place where I thought, okay, I can do this with two teaching faculty members, but we had no student workers. But it was really gratifying. It was amazing to see when we finally got it right, the “Oh, this is why it matters”. That was almost 10 years ago when I started, and now those students in those first two or three classes are all getting their PhD’s, and I think really embracing the spirit of what we taught them. As a teacher, the most gratifying thing that you can see is that somehow it made a difference in their lives and how they think about their work, which I think is how faculty members here feel about you guys.
Quinn:
Yeah, definitely. I hope you get to see part of the CD process in the spring because it’s really quite magical, I think, to see all of that just sort of unfold.
May:
Yeah, I mean, I’m hoping that I get to. I’m going to sit in on DesNat, and ModSim. I thought my first couple weeks I’d spend more time with the team and the faculty and the students, just trying to get a sense of the place.
Quinn:
Is there stuff that you’re going to do to try to maintain that connection, aside from the first couple of weeks? Because students graduate, faculty turnover, and staff turnover. How are you going to keep that fire going throughout your time here?
May:
My hope is to have at least one lunch a week in the dining hall. When my schedule settles down—let’s say after the first three months—my hope is that I also have regular office hours, one afternoon a week for students who can just drop by and chat about anything. Though it’s also a good learning for people to think, “Oh, I can actually make an appointment and go to the president.” So we’ll see. I think having regular sessions where people could attend, and then opening up so that, whether it’s for Halloween or Chinese New Year—maybe trying to do parties at the President’s house so students have a place to come and be social more than 15 feet away from West Hall. I’m thinking about those things and I’m open to ideas if folks have suggestions.
Quinn:
It’s awesome that you’re thinking about this; it’s really encouraging.
May:
Yeah, I’m thinking a lot about it. I feel that being in community physically together is an important thing for us.
Quinn:
Looking broadly in five years when it comes to the end of your term as president, regardless of whether you continue—I hope you do. You seem really awesome and great for this community. What things do you think you’ll be thinking about to determine whether you’ve had a successful term as president of all?
May:
I think if we can successfully answer the question, “What is Olin’s identity for the next 25 years?”, and we have some clarity about how we want to do that in five years, that would be a success. So I would include in that, getting us to a place where we’re feeling financially resilient. We’re running an operating deficit right now; we’re spending more money than we’re bringing in. And I’m not saying that every decision has to be driven by financials, but we can’t make decisions without thinking about financials. Getting that balance right and having the community see that and understand it, and getting us to a place in five years where we’re spending what we bring in, or we’re bringing in more than we’re spending, is a really important goal for us to hit in five years. If we want to be responsible stewards of this institution that we love, then we want to make sure that it’s here for another 25, 50, or 100 years. You don’t spend more money than what’s in your bank account; it’s not responsible. And then I think really being able to execute on Olin’s identity and who we are in the next five years, whatever those two or three things are, would feel successful. I would say the final piece, and I don’t want to be presumptuous, but I do sense—both in your questions and what I’ve heard—a sort of yearning for us to be together more as a community, to have a degree of trust and to really be able to have a dialogue. I think if we get to that place in five years, I would be really happy.
Quinn:
I would also be very happy to see that.
Maddy:
That is definitely important to us. Probably one of the top things on everybody’s minds right now is having that.
May:
The other thing that I said to another large group is that as great as some aspects of the Olin culture are, I think that we are not as fluent as we could be in addressing conflict. Often people think, “Oh, I don’t want to speak up because people won’t like me,” or “They’ll disagree” or “They’ll yell at me” or whatever it is. I would like us to work on that. In this moment, we need to learn how to disagree with each other and still be in community. There are many people in my life who, they may not be my best friends, but they are people with whom I’m friendly. They are neighbors. They didn’t vote for the same person, they probably don’t believe necessarily in the things that I believe in, I don’t believe in the things that they believe in, but we’re in the same community, and so we have to find ways to be able to do that. I think that happens less and less. I don’t know if you’ve seen the work that’s been done on migration patterns in this country, but what you’re starting to see is people are moving to places where other people agree with them. If I look back at all the places where I grew up, I realize we likely lived with folks with a totally different worldview t, and yet we were still neighbors. We had potlucks together. We had block parties together. We played with their kids. The adults carpooled. Whatever it was, we managed to live together, even though I’m pretty sure now you would find us completely different in almost everything. But we were neighbors. That’s important for us to do here at Olin. And the truth is, we’re a lot alike here because we all co-create, and so meeting somebody who has no patience in co-creation says, “Look, I just want to decide.” What do you do when you’re faced with that?
Quinn:
And how do you resolve that conflict?
May:
That’s the question. I think the answer is that yes, you won’t always get what you want, and they won’t always get what they want, but understanding how to do that is important.
Quinn:
It’s really awesome to hear that you’re thinking about this in a transparent way. Hearing from the next leader of the college that we need as a community to be better at conflict is really encouraging.
May:
I have said that to other people. So far, nobody has hit me (literally or metaphorically speaking). So I think that’s a good sign.
Quinn:
Well, thank you so much!
May:
No, thank you guys. Thank you for making the effort. I’m glad we could make it work. I look forward to seeing how silly I look in print.